This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the ASW Group website (“Website” or “Service”) and any of its related products, procurement systems, and services (collectively, “Services”) is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and ASW Group (“Operator”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Automatic Collection of Information
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, referring webpages, pages of the Website you visit, the time spent on those pages, search queries, access times and dates, and other technical statistics.
Information collected automatically is used only to identify potential cases of abuse, secure site traffic, and establish statistical information regarding the usage and performance of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Collection of Personal Information
You can access and use the Website without telling us who you are or revealing information by which someone could identify you as a specific individual. If, however, you wish to use certain features on the Website (such as requesting material specifications, submitting project quotes, or placing orders), you may be asked to provide certain Personal Information.
We receive and store any information you knowingly provide to us when you fill online forms, make a purchase, or submit a inquiry on the Website. When required, this information may include:
- Personal & Professional Details: Name, company name, job title, country of residence, etc.
- Contact Information: Email address, phone number, shipping address, billing address, etc.
- Project Specifications: Technical preferences, material requirements, or project details submitted via contact forms.
You can choose not to provide us with your Personal Information, but doing so may limit your ability to request quotes, download technical documents, or complete purchases on the Website.
Use and Processing of Collected Information
In order to make the Website and Services available to you, or to meet legal obligations, we need to collect and use certain Personal Information. Any of the information we collect from you may be used for the following purposes:
- Fulfill and manage customer orders and material dispatches
- Deliver products, technical specifications, and project guidance
- Respond to technical inquiries and customer support requests
- Improve our website user experience, material catalog, and services
- Send transactional updates, project notifications, or optional promotional emails
- Comply with legal and regulatory obligations
Processing your Personal Information depends on how you interact with the Website and Services and whether one of the following legal bases applies:
- You have given your consent for one or more specific purposes;
- Provision of information is necessary for the performance of an agreement or quote with you;
- Processing is necessary for compliance with a legal obligation to which we are subject;
- Processing is necessary for the purposes of legitimate interests pursued by us or a relevant third party.
Cookies & Analytics
We use cookies and similar technologies to help analyze web traffic, remember user preferences, and improve overall site performance.
- What are cookies? Cookies are small text files stored on your device when web pages load in your browser. They can be temporary (“session cookies” that expire when you close your browser) or long-term (“persistent cookies” that remain on your device to remember preferences for future visits).
- Analytical Cookies: We use third-party analytics tools (such as Google Analytics) to collect aggregated, non-identifiable data on how visitors navigate the Website. These cookies help us improve site responsiveness and material navigation.
- Your Cookie Options: You can accept or decline cookies through your browser settings. If you choose to decline cookies, you may not be able to fully experience certain interactive features of the Website.
Service Providers & Payment Processors
We may employ trusted third-party companies and individuals to facilitate our Website and Services (such as web hosting partners, IT support, freight/logistics providers, and secure payment processing gateways).
These third parties have access to your Personal Data only to perform specific assigned tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose. Third-party payment processors handle transaction data in accordance with their own security standards and privacy policies.
Disclosure of Information
Depending on the Services requested or as necessary to complete any transaction, we may share your information with trusted third parties, logistic partners, or affiliates that assist in operating the Website and delivering orders. We do not sell or rent Personal Information to unaffiliated third parties for marketing purposes.
We will also disclose Personal Information if required or permitted by law (such as to comply with a court order or subpoena), or when we believe in good faith that disclosure is necessary to protect our rights, ensure user safety, investigate fraud, or respond to government requests.
Retention of Information
We will retain and use your Personal Information for the period necessary to fulfill transactions, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Once the retention period expires, Personal Information shall be deleted or anonymized.
Rights of Users
Depending on your location, you may exercise certain rights regarding the Personal Information processed by us, including:
- Right to Access: The right to learn if your data is being processed and obtain a copy.
- Right to Rectification: The right to verify the accuracy of your information and request updates or corrections.
- Right to Erasure: The right, under certain conditions, to request that we delete your Personal Information.
- Right to Object/Withdraw Consent: The right to withdraw previously given consent or object to data processing on legitimate grounds.
To exercise any of these rights, please contact us at email@aswsg.com.
Privacy of Minors
We do not knowingly collect Personal Information from individuals under the age of 18. The Website and Services are intended strictly for adult business professionals, contractors, and project teams. If you believe a minor has provided Personal Information to us, please contact us immediately so we can remove the data.
Do Not Track Signals
Certain web browsers offer a “Do Not Track” (DNT) setting. Because standards for how DNT signals are communicated remain non-uniform across the web industry, our Website is not currently set up to interpret or respond to automated DNT signals.
Information Security & Data Breach Protocols
We maintain reasonable administrative, technical, and physical safeguards on computer servers in a controlled environment to protect against unauthorized access, use, modification, or disclosure of Personal Information in our custody.
However, no data transmission over the Internet can be guaranteed as 100% secure. In the event we become aware of a security breach that compromises your Personal Information, we will take appropriate measures (including investigation and reporting) and notify affected users via email where required by applicable law.
Changes and Amendments
We reserve the right to modify this Policy at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. Your continued use of the Website after the effective date of the revised Policy constitutes your consent to those changes.
Acceptance of This Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at: email@aswsg.com